Playbooks for Plumbing Shop Owners
Practical automation, marketing, and growth strategies — written for solo owner-operators and multi-truck plumbing shops.
Workiz Pricing in 2026: What It Really Costs Now That They Pulled the Numbers (and the Alternatives That Still Show You a Price)
Workiz quietly pulled the dollar figures off its pricing page. Here is what a plumbing shop actually pays in 2026 once you add the phone system and AI answering, plus the field service tools that still publish a real price.
October 8, 2026 · Pricing
Why Your Plumbers Don't Sell (And What It's Costing You on Every Job)
Your techs are great with a wrench and quiet with the customer. Here is where the sale leaks on every call, the exact scripts that fix it, and how the system around the tech does the selling so your crew does not have to.
October 6, 2026 · Operations
Speed to Lead for Plumbers: The 5-Minute Rule That Decides Who Gets the Job (2026)
The plumber who answers first usually wins the job. Here's the 5-minute rule, what slow response costs you, and the exact speed-to-lead system that answers every call, form, and text automatically.
October 4, 2026 · Lead Response
Why Does the New Plumbing Company Across Town Outrank You on Google? (2026)
A shop that opened 14 months ago sits above you on Google, and the calls you used to get are going to them. Here are the seven reasons the new plumbing company across town outranks you, what each one costs, and the fix for every one.
October 1, 2026 · Local SEO
Per-Tech vs Unlimited-User Plumbing Software Pricing: The Break-Even Truck Count (2026)
Some plumbing software charges you per technician, some charges a flat rate for unlimited users. Here's the break-even truck count that decides which pricing model actually costs your shop less in 2026.
September 29, 2026 · Pricing
The Plumbing On-Call Rotation: After-Hours Dispatch That Actually Gets a Truck Rolling (2026)
Answering the 2 AM call is only half the job. Here's the on-call rotation, escalation ladder, on-call pay, and dispatch system that turns a captured emergency call into a truck actually rolling to the house.
September 27, 2026 · Operations
ServiceTitan Pricing in 2026: What a Small Plumbing Shop Actually Pays (No Demo Required)
ServiceTitan hides every price behind a demo. Here are the real per-tech numbers, the setup fee nobody quotes, and what a solo, 3-truck, and 8-truck plumbing shop actually pays in 2026.
September 24, 2026 · Pricing
How to Build a Flat-Rate Price Book Your Plumbing Techs Will Actually Follow (2026)
A step-by-step system for building a flat-rate price book your plumbing techs will use on every call, so the same job gets the same price and stops leaving money on the truck.
September 22, 2026 · Pricing
The Plumbing Freeze-Season Playbook: Capture the Winter Burst-Pipe Surge (2026-2027)
The first hard freeze is either your best payday of the year or the week you lose a dozen jobs to voicemail. The difference is what you set up in October. Here is the full operator playbook for the winter burst-pipe surge: prep, the surge, the mid-season grind, and the thaw, with the phone copy, dispatch moves, and cash-flow fixes for each phase.
September 20, 2026 · Operations
The Phone Rings All Day and You're Still Not Making Money: 7 Places Plumbing Revenue Leaks
Your plumbing phone rings all day, your trucks are booked, and the bank account still looks thin. The money isn't missing, it's leaking. Here are the 7 places it drains out between the first ring and the deposit, what each one costs, and the plain fix for every hole.
September 17, 2026 · Operations
3 Things That Make Your Plumbing Marketing Illegal in 2026 (and the Fix for Each)
License numbers in your ads, TCPA consent for customer texts, and the new June 2026 A2P 10DLC rule: the three ways a small plumbing shop's marketing quietly breaks the law, what it costs, and the plain fix for each.
September 15, 2026 · Compliance